Privacy & Data Stewardship

Your personal information deserves transparency, care, and responsible handling.

Inter CNB is committed to explaining how personal information is collected, used, protected, and kept accurate across our sites, services, and customer relationships.

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Clear privacy practices Protection of sensitive information Ongoing customer access and support

Banking at a higher standard

Privacy

Built into the customer relationship

We treat data stewardship as part of trust, not as an afterthought.

Online Privacy Practice

How we approach privacy across our digital experience

We believe customers should have a clear understanding of how personal information is handled. When consent is required, we ask for it. Otherwise, use of our site and mobile services is subject to applicable law, service notices, and the relationship you hold with us.

When linking to third-party sites, those sites may have privacy and security standards different from our own. Customers should review those separately.
We use security measures designed to protect personal information from unauthorized access, use, or disclosure.
These safeguards may include secured systems, internal controls, and oversight of third-party providers that support service delivery.
Our digital services are not directed toward children under 13, and we do not knowingly collect personal information from them through those channels.

Accuracy & Control

Keeping personal information current matters

Complete and accurate information helps us serve customers more effectively and protect accounts more responsibly. If your details change or need correction, you can contact us using the channels provided across your account materials and support options.

Customers may request updates to incomplete, outdated, or inaccurate personal information.
Support is available through account communications, customer representatives, and direct service contact points.
Maintaining accurate information strengthens both service quality and account protection.

Information We Collect

Personal information is collected only in support of service, legal, and risk requirements.

Information may be collected when you apply for an account, register for a service, request information, complete a survey or promotion, or use digital tools that help consolidate financial information in one place.

We may also work with service providers and vendors who process information on our behalf for legitimate business purposes. Those parties are expected to protect information in line with our policies and applicable obligations.

Contact information such as name, address, email, and phone details.
Account application details including credit and income information where relevant.
Identifiers such as account numbers or government-issued reference details for ordinary business purposes.
Security credentials such as usernames, PINs, passcodes, and related authorization details.

Digital Data Points

What devices and digital interactions can tell us

Device identifiers such as IP addresses and browser configuration details.
Information about pages visited, links clicked, and interactions with our online services.
Search and referral information that helps improve functionality and service delivery.
Location-related information, where consent is provided and service context requires it.

Questions about privacy or your information?

If you need clarification on how your data is handled or want help updating your information, our support team is available to assist you directly.

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